1. All Sales Final
Due to the nature of research products, all sales are final.
2. Damaged or Incorrect Items
If you receive a damaged or incorrect item:
- Contact us within 48 hours of delivery
- Provide photos and order details
We may offer:
- Replacement
- Store credit (at our discretion)
3. Non-Returnable Items
We do not accept returns for:
- Opened products
- Used items
- Improperly stored products
4. Order Cancellations
Orders cannot be canceled once shipped.
5. Refund Processing
Approved refunds (if any) will be processed within 5–10 business days.
